Returns - Replacements - Refund

CHANGE, RETURN AND REFUND

Return deadline

In compliance with the art. 64 and following law decrees n. 206/05 the Customer can call the right of withdrawn, with no sanction and without specifying the reason. According to the Italian law the time limit is 14 days, B3NDY will raise the limit up until 60 days within the receipt of the Product and there will be no return fees. The Product will be returned via courier, chosen by B3NDY.

Change and return conditions

To activate the returning process, the Product must be intact and the identifying tag must be attached to it. Moreover the Product must not be used and it must not be damaged. The Product must be returned with the authentic delivery packaging and must be inserted in a shipment box. To use the right of withdrawn, the Customer must fill the return module, available on the Site.

Returned products’ refund

B3NDY will refund the price payed by the Customer, concerning the Product on which has been called the right of withdrawal, within 15 working days since the returning request, through the guided process on the site, provided that the returning package has been assigned to the courier indicated by B3NDY. If the return implies an order payed with Credit card, debit card or PayPal, the refund will be credited directly on your account or on the card used for the payment. If the returns implies an order that has been paid with a bank transfer, the Customer has to give the bank details in which the refund must be done.